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Management of care, delegation and patient rights

Practice prioritization, safe delegation, communication and patient rights. Apply nursing judgment and the requirements of the care setting.

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Delegate within the right circumstance

Which client's vital signs can usually be delegated to assistive personnel?

The assistive personnel (AP) have validated competence in measuring vital signs.

Response and reasoning

Those of a stable client with predictable needs; the RN keeps accountability and reviews the results.

A stable client with predictable needs fits the right circumstance for delegation.

Client stability is the gatekeeper for delegation.

NCSBN/ANA · National Guidelines for Nursing Delegation · Source accessed 2026-10-19 · Concept version 1

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What stays with the nurse

Which parts of care cannot be delegated?

An AP reports an abnormal reading and asks what to do.

Response and reasoning

Clinical reasoning, nursing judgment and critical decision-making, such as interpreting a finding and deciding the response.

Interpreting a new finding and deciding the response is nursing judgment.

Tasks can be delegated; judgment cannot.

NCSBN/ANA · National Guidelines for Nursing Delegation · Source accessed 2026-10-19 · Concept version 1

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When a delegated client changes

What happens when a client's condition changes during a delegated task?

An AP is measuring vital signs on a client who was stable this morning.

Response and reasoning

The AP reports the change, and the RN reassesses the client and whether delegation is still appropriate.

The RN reassesses when a delegated client's condition changes.

Delegation depends on a stable circumstance.

NCSBN/ANA · National Guidelines for Nursing Delegation · Source accessed 2026-10-19 · Concept version 1

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Right person for the task

What should an AP do when asked to perform a task they have not been validated to do?

The task is in the job description, but the AP has not been checked off.

Response and reasoning

Decline and tell the nurse or nursing leadership; competence must be validated before delegation.

The RN performs the task when the delegatee is not validated.

Validated competence comes before delegation.

NCSBN/ANA · National Guidelines for Nursing Delegation · Source accessed 2026-10-19 · Concept version 1

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Accountability after delegating

Who stays accountable for the client after a task is delegated?

An AP has completed a delegated walk after the RN assessed and cleared the client.

Response and reasoning

The delegating nurse keeps overall accountability and follows up on the task and the client's outcome.

Following up with both and evaluating the outcome is the delegator's role.

Delegate the task, keep the follow-up.

NCSBN/ANA · National Guidelines for Nursing Delegation · Source accessed 2026-10-19 · Concept version 1

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Routine care for assistive personnel

What kind of care fits an AP's routine assignment?

The clients involved are stable.

Response and reasoning

Routine care within validated AP competence and local law/policy, such as hygiene and measuring intake and output; not assessment, evaluation or teaching.

Hygiene for a stable client is routine care within AP training. Measuring and recording intake and output is routine AP care.

Routine and stable fits; judgment and teaching stay with the nurse.

NCSBN/ANA · National Guidelines for Nursing Delegation · Source accessed 2026-10-19 · Concept version 1

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Choose the first client to see

Which finding moves a client to the top of the list?

Four clients on a medical unit need attention at the same time.

Response and reasoning

A sudden new neurologic deficit, such as slurred speech, because stroke care is time-sensitive.

Sudden trouble speaking is a stroke warning sign needing immediate action.

Sudden new deficits outrank expected or stable findings.

CDC · Signs and symptoms of stroke · Source accessed 2026-10-19 · Concept version 1

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Airway threats come first

Which new symptom after a medication dose signals an emergency?

A client received a first dose of an IV antibiotic 15 minutes ago.

Response and reasoning

A hoarse or whispered voice, tongue or throat swelling, or wheezing can signal anaphylaxis and needs immediate action.

A new hoarse voice and itching after a first dose can signal anaphylaxis.

A changing voice can mean a closing airway.

MedlinePlus · Anaphylaxis · Source accessed 2026-10-19 · Concept version 1

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Finish SBAR with a request

What belongs in the R of SBAR?

The nurse is calling a provider about a client who is getting worse.

Response and reasoning

A specific request with a timeframe that matches urgency (for acute deterioration, now), then repeat back the response.

A recommendation states what is needed and when; new hypoxemia and tachypnea need bedside review now, not a fixed wait.

Say what you need and when.

AHRQ TeamSTEPPS · SBAR · Source accessed 2026-10-19 · Concept version 1

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Respect an informed refusal

Can a client with decision-making capacity refuse a recommended treatment?

The client understands the condition, the options and the risks of refusing.

Response and reasoning

Yes. A capable client may refuse; the nurse confirms understanding, notifies the provider and documents.

A capable, informed client has the right to refuse treatment.

Capacity plus understanding supports the right to refuse.

MedlinePlus · Informed consent (adults) · Source accessed 2026-10-19 · Concept version 1

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When the health care agent decides

When does a named health care agent make decisions?

The client named an adult child as health care agent.

Response and reasoning

Only when the client cannot make their own health care decisions; the document gives no legal or financial authority.

A capable client makes their own decisions; the agent's role has not begun.

A capable client speaks for themselves.

MedlinePlus · Advance care directives · Source accessed 2026-10-19 · Concept version 1

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What a DNR order covers

Does a DNR order stop other treatments such as pain medicine?

A client with a DNR order develops a new treatable problem.

Response and reasoning

No. A DNR order is specific to CPR; other treatments continue unless separately declined.

DNR is specific to CPR; other prescribed treatment continues.

DNR does not mean 'do not treat.'

MedlinePlus · Do-not-resuscitate order · Source accessed 2026-10-19 · Concept version 1

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Advance directives at admission

What must hospitals do about advance directives at admission?

An adult is being admitted as an inpatient.

Response and reasoning

Give written information about the right to make decisions and create directives, and document whether one exists; care is not conditioned on having one.

Care cannot be conditioned on a directive, and information must be offered.

Ask, inform and document; never condition care on a directive.

eCFR · 42 CFR 489.102 (advance directives) · Source accessed 2026-10-19 · Concept version 1

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Sharing information with family present

When may a nurse discuss a client's care with a friend or relative who is present?

The client has decision-making capacity.

Response and reasoning

When the client agrees or, given the chance, does not object.

Sharing is permitted when the capable client agrees or does not object.

Ask the client first.

HHS · HIPAA FAQ: sharing with family and friends · Source accessed 2026-10-19 · Concept version 1

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Family updates when the client cannot be asked

Can relevant information be shared with family when the client cannot be asked?

The client is unconscious after an accident.

Response and reasoning

After verifying the caller per facility procedure, share relevant information if professional judgment finds it is in the client's best interest.

Professional judgment permits relevant sharing when the client cannot be asked.

Professional judgment guides sharing when the client cannot decide.

HHS · HIPAA FAQ: sharing with family and friends · Source accessed 2026-10-19 · Concept version 1

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No patient images on social media

Is a patient photo posted without a name a privacy breach?

The nurse wants to share a 'great recovery' story online.

Response and reasoning

Yes. Other details can still identify the patient, and nurses may not transmit patient-related images.

Patient-related images are prohibited, and details can still identify the client.

Removing the name does not make a post private.

NCSBN · A Nurse's Guide to the Use of Social Media · Source accessed 2026-10-19 · Concept version 1

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Clients may access their records

What right does a client have to their own health information?

A client asks for a copy of their test results and notes.

Response and reasoning

To inspect and obtain a copy; the organization generally must act within 30 days, with one possible extension.

Individuals may inspect and obtain copies, with action generally within 30 days.

Access is the client's right, routed through the facility process.

eCFR · 45 CFR 164.524 (right of access) · Source accessed 2026-10-19 · Concept version 1

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Screen for partner violence privately

How should intimate partner violence screening be done?

A pregnant client arrives with her partner.

Response and reasoning

Ask directly in a safe, private setting, and connect a positive screen to ongoing support services.

Screening is best done directly in a safe, private setting.

Privacy makes disclosure possible.

USPSTF · Intimate partner violence screening (2025) · Source accessed 2026-10-19 · Concept version 1

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Recognize forms of elder abuse

Which situations can be forms of elder abuse?

An older adult depends on a caregiver.

Response and reasoning

Physical, sexual or emotional abuse, neglect of basic needs, and improper use of the person's money or property.

Threats that cause fear or distress are emotional abuse. Unauthorized use of an older adult's money is financial abuse. Failing to provide basic needs and medical care is neglect.

Neglect and financial misuse are abuse too; the Eldercare Locator can help find reporting services.

CDC · About abuse of older persons · Source accessed 2026-10-19 · Concept version 1

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Report near misses and unsafe conditions

Should events that caused no harm be reported?

The facility uses a confidential safety event reporting system.

Response and reasoning

Yes. Near misses and unsafe conditions are reported so the organization can investigate and learn.

Falls are reportable events even without injury. A near miss is reportable so the system can learn from it. An unsafe condition should be reported.

Reporting is for learning, not only for harm.

AHRQ PSNet · Reporting patient safety events · Source accessed 2026-10-19 · Concept version 1

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Restraint is a last resort

When may a physical restraint be used in a hospital?

A confused client is pulling at an IV line.

Response and reasoning

Only for immediate physical safety, after less restrictive measures prove ineffective, with a practitioner's order (never PRN), ending as soon as possible.

Less restrictive interventions are tried before any restraint.

Try less first, order specifically, release early.

eCFR · 42 CFR 482.13(e) restraint or seclusion · Source accessed 2026-10-19 · Concept version 1

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Call the rapid response team early

When can a nurse call the rapid response team?

A client's condition is changing on a medical unit.

Response and reasoning

For abnormal vital signs, an acute change in mental status, or significant staff concern, before an arrest occurs.

Abnormal vital signs with an acute mental status change meet typical activation criteria.

Concern is a valid reason to call.

AHRQ PSNet · Rapid response systems · Source accessed 2026-10-19 · Concept version 1

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START triage categories

In START triage, which tag fits a victim with compromised breathing who can be helped quickly?

A mass-casualty scene with adult victims has more victims than responders.

Response and reasoning

Immediate (red): needs intervention within minutes; walking wounded are Minor (green).

A respiratory rate of 30/min or more with spontaneous breathing leads to Immediate (red) on the CHEMM chart.

Sort by walking, breathing, perfusion and mental status.

CHEMM (HHS) · START adult triage · Source accessed 2026-10-19 · Concept version 1

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Start discharge planning early

When should discharge planning begin for a client likely to need help after discharge?

An older adult who lives alone was admitted after a fall.

Response and reasoning

Early in the hospitalization, with the client and caregivers as partners and the client choosing among available providers.

Rules require early identification and involvement of the client and caregivers.

Plan early, and plan with the client.

eCFR · 42 CFR 482.43 (discharge planning) · Source accessed 2026-10-19 · Concept version 1

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Organ donation notification

Who is notified when a hospitalized client's death is imminent?

A client on life support is not expected to survive.

Response and reasoning

The hospital notifies its organ procurement organization in a timely manner; an OPO representative or trained designated requestor approaches the family.

Timely OPO notification of imminent death is required.

Notify per policy; leave the request to trained requestors.

eCFR · 42 CFR 482.45 (organ, tissue and eye procurement) · Source accessed 2026-10-19 · Concept version 1

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What a living will cannot do

Does a living will itself name someone to make health care decisions?

A client wants both written wishes and a named decision-maker.

Response and reasoning

No. The living will records care wishes; naming a decision-maker is done by appointing a health care agent (health care power of attorney). Forms and rules vary by state, and some advance-directive forms include both.

A client who wants a named agent needs a valid agent appointment under local rules so someone can act when they cannot.

Wishes and decision-makers are different functions.

MedlinePlus · Advance care directives · Source accessed 2026-10-19 · Concept version 1

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Families may be able to call for help

Who may activate a rapid response team?

A family member is worried that a client is getting worse.

Response and reasoning

Any staff member who meets the criteria or has significant concern, and at some hospitals patients and families too.

Families often notice subtle changes early; knowing the local process speeds help.

Teach families the facility's call process.

AHRQ PSNet · Rapid response systems · Source accessed 2026-10-19 · Concept version 1

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Client choice in post-acute care

Who chooses the home health agency or facility after a hospital stay?

A client needs home health care after discharge.

Response and reasoning

The client, from available participating providers; the hospital gives a list and may not limit qualified options.

Respecting choice supports autonomy and is required for Medicare-participating hospitals.

Offer the list; let the client choose.

eCFR · 42 CFR 482.43 (discharge planning) · Source accessed 2026-10-19 · Concept version 1

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Sources

Use these notes to study clinical concepts. In patient care, follow the setting's emergency response and treatment protocols.

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